Enterprise Contact Center & Supervisor Cockpit
Live queue monitoring, real-time agent presence, and FreeSWITCH ESL Barge, Whisper, and Silent Spy
headset_mic
Total Agents
0
Dedicated Queue Reps
Active Calls
0
Live in FreeSWITCH
Available Agents
0
Ready for Dispatch
Paused / Break
0
Wrap-up & Rest
ring_volume Real-Time Live Calls & Supervisor Interventions
0 Active Channel(s)phone_disabled
No active calls currently in progress in the contact center.
badge Agent Roster & Status Management
0 Agents| Agent | Code | Ext | Status | Handled | Console Toggle |
|---|
security Intervention Audit Log
0 Logs| Supervisor | Target Agent | Mode | Started | Status |
|---|---|---|---|---|
| No interventions logged yet. | ||||